Health and Safety policy

Man and Van Cranford Health and Safety Policy

Man and Van Cranford is committed to providing a safe and healthy working environment for our employees, contractors, customers, and members of the public who may be affected by our removal and delivery activities. This Health and Safety policy sets out our approach to managing risks associated with domestic and commercial moves, furniture transport, loading, unloading, and related services.

We recognise our duty to comply with relevant health and safety legislation and guidance, and we aim to continuously improve our procedures to minimise accidents, injuries, and damage to property.

Policy Objectives

The objectives of this Health and Safety policy are to:

Identify, assess, and control risks associated with removal, packing, loading, transport, and unloading activities.

Provide clear instructions, information, and supervision to all staff engaged in our services.

Ensure staff are competent to carry out their tasks safely through training and ongoing development.

Promote a positive health and safety culture across our operations.

Review and update this policy regularly to reflect changes in legislation, guidance, and working practices.

Responsibilities

Overall responsibility for Health and Safety within Man and Van Cranford rests with the company management, who will ensure that adequate resources are provided to implement this policy effectively.

Management responsibilities include:

Establishing and maintaining safe systems of work for all removal and transport services.

Carrying out and recording risk assessments for typical activities and service locations.

Providing suitable equipment, vehicles, and protective measures to reduce risks.

Ensuring that employees receive appropriate information, instruction, and training.

Employees and contractors are required to:

Take reasonable care of their own health and safety and that of others who may be affected by their actions.

Follow all safety instructions, training, and procedures issued by Man and Van Cranford.

Use equipment, vehicles, and protective gear correctly and report any defects immediately.

Report incidents, near misses, or hazards promptly so that corrective action can be taken.

Risk Assessment and Safe Working Practices

We undertake risk assessments for typical removal and transport tasks, including moving heavy items, navigating stairs and tight spaces, parking and loading in residential and commercial areas, and working in varying weather and lighting conditions.

These assessments inform our safe working practices, which cover:

Planning each job to consider access routes, parking restrictions, and likely hazards.

Ensuring sufficient personnel, equipment, and time are allocated to each move.

Using appropriate lifting techniques, tools, and protective materials for furniture and goods.

Minimising manual handling where possible by using trolleys, dollies, and lifting aids.

Risk assessments are reviewed periodically and whenever there are significant changes to services, equipment, or legislation.

Manual Handling and Lifting

Manual handling is a core aspect of our removal work and is managed carefully to reduce the risk of injury. All staff involved in lifting and moving items receive training in safe manual handling techniques.

Key principles include:

Assessing the weight, size, and stability of items before lifting or moving them.

Using team lifts for heavy, bulky, or awkward loads.

Keeping loads close to the body and using legs, not the back, to lift.

Avoiding twisting movements and taking regular short breaks where physically demanding work is required.

Using appropriate equipment such as straps, sliders, and trolleys to reduce strain.

Vehicle and Driving Safety

Our vehicles are integral to our removal services and are maintained in a safe and roadworthy condition. Regular checks and servicing are carried out to minimise the risk of breakdowns or accidents.

Drivers are responsible for:

Conducting pre-use checks, including tyres, lights, mirrors, and securing mechanisms.

Driving in accordance with road traffic laws and local regulations.

Planning routes to allow sufficient time for safe travel and loading or unloading.

Ensuring loads are distributed evenly and secured to prevent shifting during transit.

Parking and loading are carried out with consideration for pedestrians, other road users, and access for emergency vehicles.

Equipment and Personal Protective Measures

Man and Van Cranford provides suitable equipment for safe removal operations, including lifting aids, protective blankets, straps, and securing devices for vehicles. Equipment is inspected regularly and replaced where necessary.

Where appropriate, personal protective measures may include safety footwear, gloves, and other items suitable for the task. Staff are instructed in the correct use, care, and storage of such items.

Customer and Public Safety

We take care to protect customers and members of the public during removal operations. Measures include:

Maintaining clear walkways and access routes wherever possible.

Communicating clearly with customers about any temporary restrictions or hazards.

Using caution when moving items through shared spaces such as corridors, stairwells, and entrances.

Managing vehicle movements carefully in residential streets and commercial areas to reduce risk to pedestrians and other road users.

Training, Information, and Supervision

All employees receive induction training that includes health and safety responsibilities, safe lifting, use of equipment, and vehicle safety. Ongoing training is provided when new procedures, equipment, or risks are identified.

Supervision is proportionate to the level of experience and the complexity of the work. Less experienced staff work under the guidance of more experienced colleagues until they are competent to perform tasks independently.

Incident Reporting and Policy Review

All accidents, injuries, near misses, and dangerous occurrences must be reported as soon as practicable. Reports are investigated to identify root causes and to implement corrective actions to prevent recurrence.

This Health and Safety policy is reviewed regularly and whenever there are significant changes in our operations, the nature of our services, or applicable health and safety requirements. Updated versions are communicated to all relevant staff and contractors.

By implementing and maintaining this policy, Man and Van Cranford seeks to ensure that removal and transport services are carried out as safely as possible, protecting our team, our customers, and the wider community.



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The ‘man and van’ concept may seem like a simple one, but achieving a top class service takes years of experience and dedication to get right. Our business is proud to stand out from the crowd with a quality offer that’s unbeaten within the Cranford region. Our success is due largely to our professional and skilful removal operatives. Their friendly approach puts our customers at their ease, and a trusting relationship is formed as a result. You can’t put a price tag on trust and once it is established, customers return to our man and van Cranford time and again.

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Contact us

Company name: Man and Van Cranford Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 19 Hinton Ave
Postal code: TW4 6AP
City: London
Country: United Kingdom

Latitude: 51.4663290 Longitude: -0.3915570
E-mail:
[email protected]

Web:
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